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John Allspaw sur Twitter : "“We had x incidents this month.” “How many were prevented?” When leaders insist on incident frequency as a goal or metric, remind them the denominator is missing." / Twitter
Cette discussion pose une vraie question méthodologique : comment compter les erreurs évitées ?
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May 26, 2021 08:48:47 AM GMT+02:00 ·
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https://twitter.com/allspaw/status/1397349271486312452
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